Frequently asked questions

Answers to common questions about our care model, visits, and what to expect from Vangarten Health.

How do I book an appointment with Vangarten Health?

Appointments can be scheduled directly through our website or mobile app. Simply choose an available time, complete a brief intake form, and you’ll be connected with a licensed physician for your visit.

Are visits conducted by licensed physicians?

Yes. All appointments at Vangarten Health are conducted by licensed physicians. We do not outsource care or rely on automated medical decisions—your visit is always physician-led.

What types of conditions can be treated through telemedicine?

We treat a wide range of non-emergency medical concerns, including acute issues, chronic condition management, preventive care, and general medical questions. If your condition requires in-person evaluation or emergency care, we will guide you appropriately.

Can I receive prescriptions through a virtual visit?

When medically appropriate, our physicians can prescribe medications and send them directly to your preferred pharmacy. Prescription decisions are always made based on clinical judgment and patient safety.

How do I cancel or reschedule an appointment?

Appointments can be canceled or rescheduled directly through your account on our website or app. We ask that you make changes as early as possible to allow availability for other patients.

Is Vangarten Health available in my state?

Vangarten Health currently serves patients in California, with plans to expand to additional states. Availability depends on physician licensure and state regulations.

Do you accept insurance?

Vangarten Health offers transparent, straightforward pricing. Insurance acceptance and reimbursement options may vary—details are provided at the time of booking.