Frequently asked questions

Find answers about scheduling, prescriptions, rescheduling, and virtual visits.

How can I book an appointment with a specialist?

Select Book an Appointment, choose an available visit type and time, and complete the requested information and payment.

Can I get a prescription renewal through this app?

Prescription renewals may be available when clinically appropriate. The physician will review your history and determine the safest next step.

How do I cancel or reschedule an existing appointment?

Use the confirmation or patient-portal instructions from your booking. If you need help, contact Vangarten Health before your scheduled time.

Are virtual consultations available for non-emergency health issues?

Yes. Virtual visits are available for many non-emergency concerns. Call 911 or seek emergency care for urgent or life-threatening symptoms.